KESTREL INFO SERVICES EVENTS     PAST EVENTS Kestrel Info Services was proud to be a presenter at the 2011 Ontario Library Association Conference 2011. CHANGING WAYS: FROM RESISTANCE TO OWNERSHIP IN LIBRARY INITIATIVES (Session P014) - a half day pre-conference on Employee Engagement presented jointly by Kestrel Info Services and Mentor Group Training Inc. Presentation documents: Introductions  Einar Westerlund: Measurement & Engagement - Keys to Motivating Staff  Joan Giannone: The Human Factor WingIt on Employee Engagement - resources from Kestrel Info Services NEW TECHNOLOGY BENCHMARKS FOR ONTARIO'S PUBLIC LIBRARIES (Session 316) - introducing the 5th Edition of the Ontario Public Library Guidelines. Related documents: Elise C. Cole & Frances Stocker: Session slides Survey of Technology Use in Ontario Public Libraries: Overview of Results

KESTREL INFO SERVICES Research Planning Documentation Tel: 416-819-1776 begin_of_the_skype_highlighting            416-819-1776      end_of_the_skype_highlighting begin_of_the_skype_highlighting            416-819-1776      end_of_the_skype_highlighting info@kestrelinfo.com